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We at Eastern Paradise aim to bring all of our customers the very best value for money, services and food around Wiltshire. Give us feedback.
Value for Money
Delivery was quick but not what I
ordered. Not a big issue
(ordered plain rice and pilau
rice was delivered) but do expect
the order to be checked before it
The food was not hot on arrival
and we've had to throw most of it
away. Definitely not what we
Hi and thank you for another
We assume you ran out of Tiger as
you gave us onion bhajs and
poppadums. Waiting a little
longer than usual didn,t spoil
The food was good, but when I
phoned to find out why our order
was nearly half an hour late the
person that answered the phone
could not tell us when we would
get our food. We then received
the food about 10minutes later so
it must have already been out for
delivery but your system must not
be good because you couldn’t
tell me if our order had been
dealt with yet or not.
Also I asked for a VAT receipt to
be delivered with the order,
which it wasn’t. Please can you
send me the receipt for JustEat
order no. 1109489145 for the
value of £50.85 which was
placed and paid for on 31/12/20
at 17:36. Please can you email me
the VAT receipt ASAP, thank you.
We waited over 2 hours for our
food to be delivered last night.
When it arrived my husbands lamb
balti was disgusting. It had no
flavour or spice, also the bombay
potatoes were tasteless!
Mrs Jean elliott
Ordered at 6.45pm, emailed to say
7.40pm due for delivery. That
came and went, all the while
tried to call restaurant but
constantly engaged. Then received
further notification to say
9.25pm due by. That came and went
so we cancelled the order online
as had all gone past it and had
some toast instead! Then at
11.45pm a knock at the front door
with a driver and two bags of
Indian food and a so called
sincere apology for food five
hours late! I informed the driver
we didn’t want the food as it
was five hours late and we were
about to go to bed and sent it
back. To add salt to the wounds
the knock also woke up my young
son who’s room is above the
door. Then received a text this
morning to say the restaurant
won’t be refunding our £60 and
we hope you enjoyed the food!!
Seriously I know it was New
Year’s Eve but you shouldn’t
have continued to take orders if
you can’t fulfil them. We are
now waiting to hear back from the
complainants dept at just eat who
we have raised the issue with.
Also had others locally have the
same issue last night. Not good
enough. And to refuse a refund is
just absolutely shocking. Nobody
sits in a restaurant and waits
five hours for a meal do they so
why do you think it’s
acceptable for a take away??? We
will await the refund.
Two and a half hours for a
delivery is mad!
Amazing food, amazing service!
My family visited the area for a
short stay at Fairwood Lakes near
Longleat last week. On December
8th, 2020 we ordered an Indian
Takeaway from Eastern Paradise.
The food was delivered promptly
and was of a very high standard
and was delicious. In addition
there was so much food that we
couldn't eat it all.
I recommend Eastern Paradise and
the takeaway deserves a five
star rating for quality,
quantity, presentation and good
Really quick order & we got a
“gift” too! Great value.
Amazing every time
Best take away in Westbury!
Always get good customer service
Food was cold had to microwave to
warm back up and was 15min late
It’s a great service
Absolutely amazing as ever!
Beautiful food and beautiful
service thankyou! X
all very good thank you
Raw potatoes in our vegetable
byriani, once our take away
arrived it was cold. Very bland
food & terrible customer service
when I called to discuss the raw
potatoes & cold food.
5star, really good flavour and
good portions, thank you
The prawn puri filling was
underspiced and too sweet.
Totally different to what we’d
had in the restaurant.
The onion bhajis had clearly been
made some time ago, and were hard
and heavy, again totally
different to the restaurant..
The mixed tandoori was overcooked
and dry, again clearly not
freshly-made. No ‘rice or naan
of your choice’ was provided.
The food arrived 30 minutes later
than ordered, which didn’t A
£60 birthday meal which was poor
value and poor quality. Very
The special mixed tandoori was
supposed to include a rice dish
or naan of my choice, but there
was no option to make such a
choice, so ended up paying twice
for the rice/naan!!
For the second delivery in a row
our food was almost cold. It was
also late being delivered by
around 10mins over the stated
website time. We will probably
not order again. Order ID :